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Privacy Policy

Last updated: 29 June 2026

This Privacy Policy explains how Rentiz collects, uses, stores, and protects your personal information when you use our website, mobile app, and related services.

1. Information we collect

  • Account details: name, email address, mobile number, and any profile information you provide.
  • Listing details: property address, rent, photos, contact information, and amenities you add when listing a property.
  • Usage information: pages you view, searches, map interactions, favorites, and device/IP information.
  • Location data: approximate location when you use the map or allow your browser to share your location.
  • Communications: emails, support messages, and reports you send us.

2. How we use your information

  • To show properties on the map and help you find rentals or PGs.
  • To let owners and brokers list, manage, and respond to enquiries.
  • To verify accounts, prevent spam, and keep the community safe.
  • To send important service emails such as verification, password reset, and listing alerts.
  • To improve our product and understand how people use Rentiz.

3. Owner and contact details

Owner names, WhatsApp numbers, and email addresses are kept private by default. We only reveal them to signed-in users who have added their own mobile number, through our audited server-side reveal flow. This helps reduce spam and fake enquiries.

4. Who we share data with

We do not sell your personal information. We share data only with:

  • Our backend/cloud hosting provider, which stores data securely and powers authentication, database, and storage.
  • Google Maps, when you use the map view or search by location.
  • Email delivery services, to send verification, password reset, and transactional messages from notify.rentiz.in.
  • Law enforcement or government agencies, if required by applicable Indian law or a valid court order.

5. Cookies and analytics

We use cookies and similar technologies to keep you signed in, remember your preferences, and understand how people use the site. We may also use analytics tools to collect anonymized traffic data. You can manage cookies through your browser settings.

6. Data security

We use industry-standard security practices, including encrypted connections (HTTPS), secure authentication, row-level security, and strict access controls. However, no online service is completely secure, so we encourage you to use strong passwords and report suspicious activity.

7. Data retention

We keep your information for as long as your account is active or as needed to provide the service and meet legal obligations. When you delete your account or a listing, we remove or anonymize personal data within a reasonable time, unless required to keep it for legal or safety reasons.

8. Your choices

  • You can update your profile and listing details from your account.
  • You can delete your account or a listing by contacting us.
  • You can opt out of non-essential emails or messages at any time.
  • You can disable location access in your browser settings.

9. Children's privacy

Rentiz is not intended for users under 18 years of age. We do not knowingly collect personal data from children. If you believe we have collected data from a minor, please contact us so we can remove it.

10. Changes to this policy

We may update this Privacy Policy from time to time. When we make important changes, we will update the "last updated" date at the top of this page. Continued use of Rentiz after changes means you accept the updated policy.

11. Contact us

If you have questions about this Privacy Policy or your data, please contact us at: hello@rentiz.in.

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